Welcome to OrgaVastr. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. General
OrgaVastr reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the website constitutes your acceptance of any changes.
2. Products
- Every OrgaVastr garment is thoughtfully handcrafted and may feature slight variations in embroidery, texture, colour, or finish. These are not defects but characteristics of handcrafted products.
- Product colours may vary slightly due to screen settings, photography, and lighting conditions.
- We make every effort to display our products as accurately as possible.
3. Pricing
- All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
- Prices are subject to change without prior notice.
- Applicable taxes will be calculated during checkout.
4. Orders
- Once an order is placed, you will receive an order confirmation via email.
- OrgaVastr reserves the right to accept or cancel any order at its sole discretion.
- In the event of cancellation by OrgaVastr, any amount paid will be refunded to the original payment method.
5. Made-to-Order Products
Many of our garments are handcrafted and made to order.
- Standard production time is approximately 10 business days unless otherwise stated.
- Production timelines may vary during festive seasons, sales, or due to unforeseen circumstances.
- Custom-made or altered garments cannot be cancelled once production has begun.
6. Shipping
- Delivery timelines are estimates and may vary depending on your location.
- Delays caused by courier partners, weather conditions, public holidays, customs clearance, or other circumstances beyond our control are not the responsibility of OrgaVastr.
- Customers are responsible for providing accurate shipping information.
7. Exchange Policy
- We offer exchange only.
- Exchange requests must be initiated within 3 days of delivery.
- Products must be unused, unwashed, unworn, and returned with all original tags and packaging.
- Made-to-order, customised, altered, sale, and promotional items are not eligible for exchange.
Please refer to our Exchange Policy for complete details.
8. Cancellation Policy
- Orders may be cancelled only before production or dispatch begins.
- Once production has started, made-to-order products cannot be cancelled.
- Refunds for eligible cancellations will be processed within 7–10 business days.
9. Intellectual Property
All content on this website—including logos, designs, photographs, graphics, artwork, text, product descriptions, and branding—is the exclusive property of OrgaVastr and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software or harmful code.
- Misuse or interfere with the operation of the website.
11. Limitation of Liability
OrgaVastr shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, to the maximum extent permitted by law.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
OrgaVastr
Email: orgavastr@gmail.com
Luxury Brand Note
As every OrgaVastr garment is handcrafted, slight irregularities in weave, embroidery, print placement, texture, or colour are inherent to artisanal craftsmanship and should not be considered manufacturing defects. These unique characteristics reflect the authenticity and individuality of each piece.
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