privacy policy

Privacy Policy — Orga Vastr

Last Updated: 13 October 2026

At Orga Vastr, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://orgavastr.com, make a purchase, or contact us.

By using our website, you acknowledge this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal information: Name, email address, phone number, billing address, and shipping address.
Order information: Products purchased, order history, payment status, and transaction details.
Payment information: Payments are processed through applicable payment providers. We do not intend to store your complete payment card details on our own systems.
Technical information: IP address, browser type, device information, cookies, and information about how you interact with our website.
Communication information: Messages, enquiries, and other information you voluntarily provide when contacting our customer support team.

2. How We Use Your Information

We may use your information to:

Process, confirm, and deliver your orders.
Process payments, returns, exchanges, and refunds.
Respond to your enquiries and provide customer support.
Improve our website, products, services, and shopping experience.
Detect fraudulent transactions and protect our business and customers.
Send order updates and important service communications.
Send promotional messages or marketing communications where permitted by law and, where required, with your consent.

You may opt out of promotional communications at any time.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website usage, and improve your browsing experience.

Some cookies may be provided by Shopify or other services integrated into our website.

You can manage cookies through your browser settings and any consent tools made available on our website. Disabling certain cookies may affect some website features.

4. Sharing of Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

Shopify: To host and operate our online store.
Payment providers: To process payments and help prevent fraudulent transactions.
Shipping and logistics partners: To deliver your orders.
Technology and analytics providers: To maintain, secure, and improve our website.
Professional advisers or authorities: Where disclosure is necessary to comply with applicable law or protect our legal rights.

We share information only as reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.

We do not sell your personal information to third parties.

5. Data Storage and Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

Your information may be processed or stored by Shopify and our service providers in locations outside your state or country, subject to applicable legal requirements.

Although we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, complete transactions, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

Where information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally applicable.
Withdraw consent for processing where consent is the applicable legal basis.
Opt out of promotional communications.
Raise a complaint or privacy-related concern.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing a request.

8. Children's Privacy

Our website is intended for general retail customers and is not knowingly designed to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies.

We encourage you to review those policies before providing personal information to third-party services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.